Frequently Ask Questions
Frequently Ask Questions
FAQ
General Platform Questions
GENERAL FAQ
Do I need technical skills to use AMPDSocial?
Do I need technical skills to use AMPDSocial?
Do I need technical skills to use AMPDSocial?
Can I cancel my plan anytime?
Can I cancel my plan anytime?
Can I cancel my plan anytime?
How fast can I get started?
How fast can I get started?
How fast can I get started?
What makes AMPDSocial different?
What makes AMPDSocial different?
What makes AMPDSocial different?
SETUP & BILLING FAQ
What’s included in the setup fee?
What’s included in the setup fee?
What’s included in the setup fee?
How does Founders Pricing work?
How does Founders Pricing work?
How does Founders Pricing work?
What currency do you bill in?
What currency do you bill in?
What currency do you bill in?
Do you offer refunds?
Do you offer refunds?
Do you offer refunds?
Can I pause my account?
Can I pause my account?
Can I pause my account?
What happens if a payment fails?
What happens if a payment fails?
What happens if a payment fails?
PLATFORM FEATURES FAQ
What types of digital loyalty cards do you support?
What types of digital loyalty cards do you support?
What types of digital loyalty cards do you support?
How do customers redeem rewards?
How do customers redeem rewards?
How do customers redeem rewards?
Does AMPDSocial work without Wi-Fi?
Does AMPDSocial work without Wi-Fi?
Does AMPDSocial work without Wi-Fi?
How does fraud prevention work?
How does fraud prevention work?
How does fraud prevention work?
Do you support multiple locations?
Do you support multiple locations?
Do you support multiple locations?
MARKETING & AUTOMATION FAQ
How does your AI choose the best offers?
How does your AI choose the best offers?
How does your AI choose the best offers?
What is Predictive Churn? (Surge only)
What is Predictive Churn? (Surge only)
What is Predictive Churn? (Surge only)
How do push notifications work?
How do push notifications work?
How do push notifications work?
What is Geo PUSH?
What is Geo PUSH?
What is Geo PUSH?
How do Birthday, Anniversary & VIP automations work?
How do Birthday, Anniversary & VIP automations work?
How do Birthday, Anniversary & VIP automations work?
DATA & PRIVACY FAQ
Do you comply with GDPR / PIPEDA?
Do you comply with GDPR / PIPEDA?
Do you comply with GDPR / PIPEDA?
Who owns the customer data?
Who owns the customer data?
Who owns the customer data?
How secure is customer information?
How secure is customer information?
How secure is customer information?
INTEGRATIONS FAQ
What POS systems do you integrate with? (Surge only)
What POS systems do you integrate with? (Surge only)
What POS systems do you integrate with? (Surge only)
Do you integrate with SMS platforms?
Do you integrate with SMS platforms?
Do you integrate with SMS platforms?
Do you offer webhooks or API access?
Do you offer webhooks or API access?
Do you offer webhooks or API access?
SUPPORT & TRAINING FAQ
What training resources are included?
What training resources are included?
What training resources are included?
What is SLA-level support? (Surge)
What is SLA-level support? (Surge)
What is SLA-level support? (Surge)
How do onboarding calls work?
How do onboarding calls work?
How do onboarding calls work?
FOUNDERS PROGRAM FAQ
How does Founders Pricing work?
How does Founders Pricing work?
How does Founders Pricing work?
Ready to Generate More Money from Your Existing Customers?
Book your Free Demo Now and Grow Your Revenue
Ready to Generate More Money from Your Existing Customers?
Book your Free Demo Now and Grow Your Revenue
Ready to Generate More Money from Your Existing Customers?
Book your Free Demo Now and Grow Your Revenue
CAPTURE
ENGAGE
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GROW
CAPTURE
ENGAGE
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GROW
CAPTURE
ENGAGE
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GROW
CAPTURE
ENGAGE
RETAIN
GROW
CAPTURE
ENGAGE
RETAIN
GROW
CAPTURE
ENGAGE
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Copyright @ 2025 AMPDSocial Inc. all Right reserved
Copyright @ 2025 AMPDSocial Inc. all Right reserved
Copyright @ 2025 AMPDSocial Inc. all Right reserved