Privacy Policy

Privacy Policy

Privacy Policy

1. Information We Collect

We collect the following types of information:

1.1 Business Information

When a business registers for AMPDSocial, we may collect:

Business name

Business name

Business name

Contact person

Contact person

Contact person

Email address

Email address

Email address

Phone number

Phone number

Phone number

Payment information

Payment information

Payment information

Business location(s)

Business location(s)

Business location(s)

Industry details

Industry details

Industry details

POS system details (if applicable)

POS system details (if applicable)

POS system details (if applicable)

1.2 Customer Information

When customers join a loyalty card, coupon, campaign, or digital wallet program, we may collect:

Name

Name

Name

Email address

Email address

Email address

Phone number

Phone number

Phone number

Birthdate (optional)

Birthdate (optional)

Birthdate (optional)

Anniversary date (optional)

Anniversary date (optional)

Anniversary date (optional)

Anniversary date (optional)

Anniversary date (optional)

Anniversary date (optional)

Reward and coupon activity

Reward and coupon activity

Reward and coupon activity

Geolocation events (when Geo PUSH is enabled and permitted by the device)

Geolocation events (when Geo PUSH is enabled and permitted by the device)

Geolocation events (when Geo PUSH is enabled and permitted by the device)

1.3 Automatic Data

We may automatically collect technical and usage data such as:

Device type

Device type

Device type

Browser type

Browser type

Browser type

IP address

IP address

IP address

Pages viewed

Pages viewed

Pages viewed

Session duration

Session duration

Session duration

Cookie and tracking data

Cookie and tracking data

Cookie and tracking data

Wallet pass activity timestamps

Wallet pass activity timestamps

Wallet pass activity timestamps

1.4 POS Integration Data (Surge Only)

If you enable POS integration, the following may be synced:

Transaction totals

Transaction totals

Transaction totals

Timestamp information

Timestamp information

Timestamp information

Purchase frequency

Purchase frequency

Purchase frequency

SKU or category-level sales data (varies by POS) We only access data necessary to power loyalty and retention features.

SKU or category-level sales data (varies by POS) We only access data necessary to power loyalty and retention features.

SKU or category-level sales data (varies by POS) We only access data necessary to power loyalty and retention features.

2. How We Use Your Information

We may use collected information to:

Transaction totals

Provide and maintain the AMPDSocial platform

Provide and maintain the AMPDSocial platform

Provide and maintain the AMPDSocial platform

Create, manage, and optimize loyalty cards

Create, manage, and optimize loyalty cards

Create, manage, and optimize loyalty cards

Trigger automated offers, win-back campaigns, and notifications

Trigger automated offers, win-back campaigns, and notifications

Trigger automated offers, win-back campaigns, and notifications

Personalize customer experiences

Personalize customer experiences

Personalize customer experiences

Improve platform performance and security

Improve platform performance and security

Improve platform performance and security

Communicate updates, service alerts, or billing information

Communicate updates, service alerts, or billing information

Communicate updates, service alerts, or billing information

Identify fraud or suspicious activity

Identify fraud or suspicious activity

Identify fraud or suspicious activity

Analyze aggregated activity for reporting and insights

Analyze aggregated activity for reporting and insights

Analyze aggregated activity for reporting and insights

Deliver AI-powered recommendations and automations

Deliver AI-powered recommendations and automations

Deliver AI-powered recommendations and automations

AMPDSocial does not sell or trade your information.

3. AI Data Usage

AMPDSocial uses anonymized or aggregated customer activity data to:

Identify patterns and trends

Identify patterns and trends

Identify patterns and trends

Generate optimized offers

Generate optimized offers

Generate optimized offers

Predict customer churn

Predict customer churn

Predict customer churn

Enhance automated messaging timing No identifiable personal data is sold or shared with AI vendors.

Enhance automated messaging timing No identifiable personal data is sold or shared with AI vendors.

Enhance automated messaging timing No identifiable personal data is sold or shared with AI vendors.

4. Customer Data Ownership

You (the business) own all customer data collected through AMPDSocial.

We:

Do not sell customer information

Do not sell customer information

Do not sell customer information

Do not use customer data for unrelated marketing

Do not use customer data for unrelated marketing

Do not use customer data for unrelated marketing

Only process data to operate the service and provide features

Only process data to operate the service and provide features

Only process data to operate the service and provide features

You may export your customer data at any time upon request.

5. How We Protect Your Information

We use industry-standard security measures, including:

Encrypted data transmission (HTTPS)

Encrypted data transmission (HTTPS)

Encrypted data transmission (HTTPS)

Encrypted storage

Encrypted storage

Encrypted storage

Access controls and authentication

Access controls and authentication

Access controls and authentication

Regular security audits

Regular security audits

Regular security audits

Monitoring for unauthorized access

Monitoring for unauthorized access

Monitoring for unauthorized access

While no system is 100% secure, we implement reasonable safeguards to protect your information.

6. Sharing Your Information

We may share information only with:

6.1 Trusted Service Providers

Such as:

Payment processors

Payment processors

Payment processors

Cloud hosting services

Cloud hosting services

Cloud hosting services

Email/SMS providers

Email/SMS providers

Email/SMS providers

POS integration partners

POS integration partners

POS integration partners

These partners are contractually obligated to protect your information.

6.2 Legal Requirements

We may disclose information if required by:

Law

Law

Law

Subpoena

Subpoena

Subpoena

Court order

Court order

Court order

Government request

Government request

Government request

6.3 Business Transfers

If AMPDSocial is merged, acquired, or reorganized, your information may be transferred to the new entity.

7. Cookies & Tracking

AMPDSocial may use cookies or similar technologies to:

Improve platform performance

Improve platform performance

Improve platform performance

Remember user preferences

Remember user preferences

Remember user preferences

Track usage analytics

Track usage analytics

Track usage analytics

Customize user experiences

Customize user experiences

Customize user experiences

You may disable cookies through your browser, but some functionality may be limited.

8. Data Retention

We retain business and customer information:

As long as your account is active

As long as your account is active

As long as your account is active

As required for legal or billing purposes

As required for legal or billing purposes

As required for legal or billing purposes

Until you request deletion

Until you request deletion

Until you request deletion

We may retain anonymized data for analytics after account termination.

9. International Compliance (GDPR, PIPEDA)

Your rights under GDPR/PIPEDA include:

Accessing your data

Accessing your data

Accessing your data

Requesting corrections

Requesting corrections

Requesting corrections

Requesting deletion

Requesting deletion

Requesting deletion

Restricting processing

Restricting processing

Restricting processing

Withdrawing consent

Withdrawing consent

Withdrawing consent

Porting your data

Porting your data

Porting your data

To exercise any right, contact us at: support@ampdsocial.com

To exercise any right, contact us at: support@ampdsocial.com

To exercise any right, contact us at: support@ampdsocial.com

10. Children’s Privacy

AMPDSocial does not knowingly collect personal information from children under 16. Businesses using AMPDSocial must ensure their customers meet applicable age requirements.

11. Subscription & Billing Data

We use secure payment processors to store:

Credit card details

Credit card details

Credit card details

Billing addresses

Billing addresses

Billing addresses

Plan selections

Plan selections

Plan selections

Subscription renewal status

Subscription renewal status

Subscription renewal status

AMPDSocial does not store full credit card details on its servers.

12. Changes to This Privacy Policy

We may update this policy periodically. Changes take effect once posted on the AMPDSocial website. Continued use of the platform indicates acceptance.

13. Contact Us

For questions about privacy, data handling, or your rights:

AMPDSocial — Privacy Team

Email: info@ampdsocial.com

Website: https://ampd.social

AMPDSocial — Privacy Team

Email: info@ampdsocial.com

Website: https://ampd.social

AMPDSocial — Privacy Team

Email: info@ampdsocial.com

Website: https://ampd.social

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