1. Description of Service
AMPDSocial provides digital loyalty tools, customer engagement features, geofence messaging, coupon funnels, and AI-powered retention automation for businesses. Features may vary by plan level.
AMPDSocial may update or modify the Service at any time to improve functionality.
2. Account Registration
To use AMPDSocial, businesses must create an account and provide accurate, complete information.
You are responsible for:
AMPDSocial is not liable for unauthorized access caused by compromised login credentials.
3. Subscription & Billing
3.1 Pricing
AMPDSocial operates under a subscription model. Plan pricing (Spark, Pulse, Surge) is listed on our website and may be updated.
3.2 Billing Cycles
Billing cycles include:
Quarterly and annual plans are billed upfront for the entire cycle.
3.3 Founders Pricing
Founders promotions (discounted quarterly/annual pricing or reduced setup fees) are temporary offers and may be discontinued at any time. Discounts apply only while the subscription remains active.
3.4 Currency
Prices are listed in USD. CAD equivalents may be shown for convenience.
3.5 Payment Processing
Payments are handled through secure third-party processors. AMPDSocial does not store full credit card information.
3.6 Failed Payments
If a subscription payment fails:
3.7 Refund Policy
Due to immediate setup work and digital service delivery, all payments are non-refundable. Clients may cancel future billing at any time.
4. Setup Fees
Setup fees apply to all plans unless waived or discounted under specific promotional conditions. Setup includes branding, configuration, automations, data import, and system activation.
Setup fees are non-refundable.
5. Pausing & Canceling
5.1 Pausing
Clients may request an account pause during seasonal or temporary closures. While paused:
5.2 Cancelling
You may cancel at any time. Cancellation takes effect at the end of your current billing cycle.
6. Acceptable Use
You agree not to:
AMPDSocial reserves the right to suspend or terminate accounts that violate these terms.
7. Customer Data & Privacy
7.1 Data Ownership
You own all customer data collected through AMPDSocial. AMPDSocial does not sell or share client or customer data.
7.2 Data Usage
We process customer data solely for:
7.3 Compliance
AMPDSocial follows data protection practices aligned with GDPR and PIPEDA.
7.4 Access & Export
You may export customer lists upon request, subject to verification.
8. Integrations
8.1 POS Integration (Surge Only)
POS integration is available only for select supported systems. Integration functionality depends on:
AMPDSocial is not responsible for outages or limitations caused by third-party POS providers.
8.2 SMS, API & Webhooks
9. AI Features
AMPDSocial uses AI to:
AI does not make financial or legal decisions. Clients retain full responsibility for marketing compliance and campaign content approval.
10. System Availability
We strive for high uptime but do not guarantee:
We aim to notify clients of scheduled maintenance when possible.
11. Intellectual Property
AMPDSocial, its software, branding, designs, interfaces, and features are the exclusive property of AMPDSocial or its licensors.
Clients may not:
12. Limitation of Liability
AMPDSocial is not liable for:
Maximum liability is limited to the amount paid by the client in the previous 3 months.
13. Termination
We may suspend or terminate accounts that:
Clients may terminate voluntarily at any time.
14. Modifications
AMPDSocial may update these Terms & Conditions when necessary. Continued use of the Service indicates acceptance of the revised terms.
15. Contact Information
For questions regarding these Terms:
